There's lots happening for new dispute resolution services for small business people. The Small Business Commissioner (SBC) model is being rolled out across Australia. Explanation of developments.
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Norman Lacy has been President of ICA since November 2008 and a board member from the founding of ICA. As the recently retired ITCRA CEO, he brings a wealth of experience to ICA on the practical issues confronting self-employed people (more details). Please contact Norman if you wish to discuss the direction of ICA and ideas for the future.
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